Lenovo Services
Comprehensive services portfolio to
meet the unique needs of your organizations
Lenovo™ offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo™ IT assets. At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo™ Services’ unique offerings and expertise help you get the most out of your technology investment.
Comprehensive services portfolio to
meet the unique needs of your organizations
Lenovo™ offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo™ IT assets. At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo™ Services’ unique offerings and expertise help you get the most out of your technology investment.
Why Lenovo™?
• No one knows our products like we do.
The best products deserve the best service.
• Certified Lenovo™ technicians use Lenovo™-Qualified
parts for the highest quality repairs.
• Our global network of regional support centers
offers consistent, local-language support
to your organisation and employees, wherever they are.
• No one knows our products like we do.
The best products deserve the best service.
• Certified Lenovo™ technicians use Lenovo™-Qualified
parts for the highest quality repairs.
• Our global network of regional support centers
offers consistent, local-language support
to your organisation and employees, wherever they are.
The Benefits of Lenovo?
Technical Support
Hassle-free, advanced technical
support available 24 x 7 x 365
Software Support
Comprehensive hardware and
original equipment manufacturer
software support
Case management
Simplified end-to-end case management with a single point of contact
Proactive Relationships
Proactive relationship and escalation
management with Technical
Account Managers
VIP Service
VIP service with labour and parts prioritisation
Trend Reporting
Comprehensive suite of reporting to
help identify trends and proactively
address issues
Premier Support
Easy reference to Premier Support
contact centers worldwide with
optional Asset Tags
Connect Portal
Customized dashboards for your Lenovo assets and warranty and service delivery information with the Lenovo Service Connect portal
Premier Support
Premier support advanced pc services
for anywhere, anytime business
Whether your users are in the office or in the field, sooner
or later they will need support. Enter Premier Support - the
most efficient, cost-effective way to manage routine support
tasks, and free IT to focus on strategic efforts.
Premier support advanced pc services
for anywhere, anytime business
Whether your users are in the office or in the field, sooner
or later they will need support. Enter Premier Support - the
most efficient, cost-effective way to manage routine support
tasks, and free IT to focus on strategic efforts.
Why Recommend Premier Support?
Better Productivity
With Premier Support, companies can give their employees constant access to IT support of the highest quality (no matter where they work from)
Releases the IT Department Resources
Especially in SMEs, the smaller IT departments experience that almost all of their resources are used for PC challenges among employees. This means that there is no room for either innovation or development. With Lenovo Premier Support, both routine and the more challenging support tasks are outsourced, so that the IT department once again has time to streamline the business.
Provides Users With Fast Support Of The Highest Quality
Many employees stop working for a long time due to IT challenges. It costs companies a lot of resources. With Premier Support, Lenovo ensures that all employees can quickly and effortlessly grab an experienced technician who effectively finds a solution to the problem.
Increased Need For Support
The last few months have offered much more home and remote work, and thus also new support challenges for many companies.
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