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Please be aware that we are experiencing delivery delays. Our current SLA is 3-5 working days. We apologise for any inconvenience caused. If you should have any concerns, please speak to your Account Manager.

Welcome to the Exertis Online Store

Whether you are an existing Trade Account Holder or looking to set up a new account, we have everything you need to get started. If you have any further questions that are not answered in the User Guide, please contact us.

For login details, product information, quotes, order shipping, and delivery details, please contact your Account Manager.

Video Tutorials

Who is an Administrator

What is an Administrator?

How to Manage Users

How to Manage Users

How to Make a User Inactive

How to Make a User Inactive

How to Create a New User

How to Create a New User

How to Manage Favourites Lists

How to Manage Favourites Lists

Manage Saved Baskets

How to Manage Saved Baskets

How to Call Off Bill and Hold Products

How to Call Off Bill and Hold Products

How to Manage Quote History

How to Manage Quote History

How to Manage Order History

How to Manage Order History

Open Transactions

How to Manage Open Transactions

Obtain Tracking Information

How to Obtain Tracking Information

Manage Orders Requiring Action

How to Manage Orders Requiring Action

Manage Orders Requiring Supervisor Approval

How to Manage Orders Requiring Supervisor Approval

Manage Orders Requiring Supervisor Approval

How to Manage Invoice History

Obtain a copy of an invoice or credit

How to obtain a copy of an invoice or credit

Obtain serial numbers

How to obtain serial numbers

Obtain tracking information and PODs

How to obtain tracking information and PODs

How to raise a query

How to raise a query

Request a Return

How to request a return