1 year PrimeSupportElite extension - Repair and Loan - Total 4 years or maximum usage of 9600hrs for laser. Telephone support hours (Mon- Fri 9:00-18:00 CET). A VPL-XW6100 loan unit will be available in case of product fault with logistics covered. Excludes software upgrades and updates. For Laser PJH projector model: VPL-XW8100. Use for online purchase via Sony1. Package can only be ordered once per device.

What is PrimeSupport?
PrimeSupport is the enhanced support service dedicated to European business customers of Sony Professional products. With loan units, fast-track repairs and on-site engineer visits, there's something for everyone.

Above & beyond your warranty
PrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer's warranty.

For professionals, by professionals
Our engineers have decades of experience in working with Sony products - so you're in good hands.

With services tailored to you
PrimeSupport is available at 4 different tiers, with over 30 unique services on offer.