The EcoStruxure IT Expert Onboarding Extension Package complements the WNSCESSUCORE package by offering 5 hours of expert guidance from Schneider Electric's Customer Success and Onboarding Managers. This service is personalized to support specific project and business objectives, and can be purchased with or separately from the Onboarding package to suit customers' operational challenges and startup durations. Customers have the flexibility to leverage Customer Success expertise as needed, with the aim of achieving better outcomes through dedicated assistance. The package includes 5 hours of guidance, and the scheduling of service activities is mutually agreed upon, with completion criteria based on successful delivery of the service.