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User Guide

Video Tutorials

Who is an Administrator

What is an Administrator?

How to Manage Users

How to Manage Users

How to Make a User Inactive

How to Make a User Inactive

How to Create a New User

How to Create a New User

How to Manage Favourites Lists

How to Manage Favourites Lists

Manage Saved Baskets

How to Manage Saved Baskets

How to Call Off Bill and Hold Products

How to Call Off Bill and Hold Products

How to Manage Quote History

How to Manage Quote History

How to Manage Order History

How to Manage Order History

Open Transactions

How to Manage Open Transactions

Obtain Tracking Information

How to Obtain Tracking Information

Manage Orders Requiring Action

How to Manage Orders Requiring Action

Manage Orders Requiring Supervisor Approval

How to Manage Orders Requiring Supervisor Approval

Manage Orders Requiring Supervisor Approval

How to Manage Invoice History

Obtain a copy of an invoice or credit

How to obtain a copy of an invoice or credit

Obtain serial numbers

How to obtain serial numbers

Obtain tracking information and PODs

How to obtain tracking information and PODs

How to raise a query

How to raise a query

Request a Return

How to request a return